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Lightingdirect.com Review

Lighting Direct Rating: Lighting Direct is a neat site, with a nice selection of reputable brand names. It is quite easy to browse, allowing you to save time on your search.    If you are not in a rush, take as much time gathering information on your product needs.   Their customer service may take a little time to respond.    But if you can’t find what you are looking for, be sure to give them a call, sometimes they add new products to their inventory.  Lighting Direct provides different shipping options according to each customer’s convenience. And they have a few helpful articles to aid you, just in case you get confused in the buying process. Lighting Direct has a limited range of brands, but there is enough to choose from.

Lighting Direct is an affiliate of the BUILD.COM network, which means that aside from lighting solutions, you will also find anything from plumbing products, ventilation, door knobs, pulls, hinges, to almost any residential needs you can think of.

Caution: Despite having many in-stock products in their inventory line, Lighting Direct has a limited brand range.   And be sure to check if their “in-stock” products are up to date, sometimes their inventory management is delayed.  But they do offer great discounts on reputable high quality brands which are great options.

Insider tip: Lighting Direct does not charge additional restocking fees on returns.   Still, we suggest you take your time in getting what you want as sometimes shipment may take longer than expected, as well as unavoidable mishandling mistakes.

Lighting Direct also offers a price match guarantee, giving you an assurance that they are just as cheap as others. They have special pricing offers to builders and contractors.   Aside from all of that, they offer free ground shipping for cargos of certain weight and amounts.   However, changes may be applied to this offer without notice so in spite of what they guarantee, always be prepared to spend.

Bottom line: Lighting Direct is a good go-to site when it comes to your lighting needs. They have several brands with the finest quality and value you can find.  And although they have limited brands, Lighting Direct only helps us narrow our search to only the ones that are worth-seeking. If you want a good site which offers great deals on discounts, then you should check Lighting Direct.



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One Response to “Lightingdirect.com Review”

  1. Stacie says:
    June 23rd, 2012 at 5:03 pm
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    I have made three purchases within the past two months from Lighting Direct.com. The products represented are of a high quality and I have no issues with the the products. I have had issues in two areas, however. The first has been the accuracy of the product descriptions. Twice I have purchased fixtures that were represented as one size & on arriving were so large as to not fit in the required area. Of these occasions, I paid to ship the item back at my own cost. After pushing the issue, a shipping return label was provided for the second. The major issue I have with the company is a highly questionable business practice. Each time I have returned an item, three times now, a credit has not been issued for the returned item. Only when I call customer service & request they research the return has a credit been issued. In the latest case, despite an order number, a return number & an RGA number, the agent was unable to track & confirm whether the item had been received. I was required to provide the tracking number & return receipt date in order to request a credit. Additionally, despite having received a shipping return label due to errors on the company’s part, I was charged for the shipping; this was ultimately rectified. A refund should be automatic, not a process that requires the customer to ask for his/her money back weeks after the product has been returned.


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